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Cisco 100-490 Premium Bundle
Cisco 100-490 Premium Bundle

Training Course 27 Lectures

Study Guide 1049 Pages


100-490 Bundle gives you unlimited access to "100-490" files. However, this does not replace the need for a .vce exam simulator. To download your .vce exam simulator click here

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100-490 Exam Facts

Cisco 100-490 RSTECH: Supporting Cisco Routing & Switching Network Devices is a qualifying exam for the Cisco Certified Technician (CCT) Routing and Switching certification. This certificate validates the ability of the candidates to diagnose, fix, and replace core Cisco networking & system devices. Specifically, this prerequisite test measures the skills of the professionals in determining Cisco router & switch models, interfaces, cabling, and accessories as well as identifying the software operating modes of Cisco Internetwork Operating System & commonly found software. The target individuals are also evaluated based on their ability to apply the Cisco Command Line Interface (CLI) to service and connect products. The CCT R&S certification is considered the best grounding for supporting other Cisco devices & systems.


The Cisco 100-490 certification exam is intended for those individuals who want to establish a career in the role of a Field Engineer. This test doesn’t have any formal prerequisites, but the candidates need to have a solid knowledge of its topics before attending the exam.

Exam Overview

The Cisco 100-490 exam has the allotted duration of 90 minutes. The vendor doesn’t reveal the number of questions administered during the test. However, according to the experience of the previous examinees, it consists of around 60-70 questions. The test is closed book and the applicants are not allowed to use any reference materials. The registration process for this certification exam is done through the Pearson VUE website. To complete it, each student is required to pay the fee of $125 plus the applicable taxes. The potential test takers will be offered to select the convenient mode of the exam delivery and preferred language while scheduling the test. They can sit for the exam at one of the Pearson VUE testing centers or online from a remote location either in English or Japanese.

Your success in this certification test depends on your understanding of the topics included in it. That is why the candidates need to devote ample time to mastering the knowledge areas contained in the exam syllabus. As for the Cisco 100-490 test, the applicants must develop their competency in the domains described below:

  • General Familiarity with Networking (25%)

    To answer the questions related to this topic, the test takers must demonstrate their proficiency in using the TCP/IP & OSI models as well as their related protocols to describe how data flows within a certain network. The examinees should also have sufficient expertise to explain the essential functionality as well as crucial differences of the following hardware: LAN router, switch & wireless access points. Moreover, they must be able to distinguish the Layer 2 technologies, such as Gigabit Ethernet, Optical, Ethernet, Serial, and Fast Ethernet. They should also have a good comprehension of LAN cabling, CSU/DSU function, Telco termination point, TFTP, FTP & PI function, as well as IPv4 & IPv6 address and subnet.

  • Cisco Equipment & Its Hardware (20%)

    Within this subject area, the learners will need to show their ability to define the following Cisco equipment: MDS 9000 Series, NCS 5000 Series routers, Catalyst 3850, 3650, 2960, 1000 Series, Cisco ASR 1000 Series, Cisco 4000, 1100, 900, 800 Series Integrated Service routers, Nexus 7000 Series, Catalyst 6800 Series, Catalyst 6500 E-Series, Catalyst 9000 Series, NCS 5500 Series, among others. The applicants should also be capable of determining Cisco products according to the model number & logo marking as well as defining and locating the serial number of Cisco products. Furthermore, the individuals will need to demonstrate the skills in determining Cisco Transceiver Modules; defining & describing frequently used components; determining diverse loop-back plugs; determining tools for the replacement & installation of hardware; determining the cabling on the Cisco equipment; describing the common terms of hardware memory as well as their use in Cisco switches & routers.

  • Software Operation of Cisco Internetwork Operating System (29%)

    This section is designed to measure the students’ understanding of the core function of Cisco Internetwork Operating System, NX-OS, IOS-XR, and IOS-XE software. They will be asked to demonstrate their ability to navigate between diverse operating modes; copying & pasting the configuration file from/to a router/switch; using and interpreting the essential Cisco IOS Software commands; identifying the current mode of a certain device; determining a configuration file from a given Cisco device. Moreover, the candidates must be conversant with the location & procedure to change the parameter of configuration register, licensing procedure on diverse platforms, as well as Bundle Mode/Install Mode IOS-XE.

  • Knowledge Related to a Service (26%)

    Within this domain, the examinees are required to demonstrate that they are capable of locating & using a text editor like Notepad; locating, configuring & using Terminal Emulation (Putty, Tera Term); locating & using Windows command prompt 4; connecting, configuring & verifying the device interface operation status; configuring & using FTP and TFTP servers (TFTP d32/64, FIlezilla); establishing a physical link from laptop to the Cisco console port; executing upgrade /downgrade of software with the help of FTP, TFTP, tftpdnld, xmodem, or USB Storage. The specialists should also know how to perform the configuration of networks settings for Ethernet port on a laptop (IP address, default gateway, and subnet mask) as well as setting a link with Ethernet ports on the Cisco equipment with the help of the relevant cable. Lastly, they need to have proficiency in handling configurations through the TCP/IP network; fulfilling recovery of a password on a certain Cisco device; determining & fixing frequent network issues at Layers 1 and 2.

Preparation Options

The best way to prepare for the Cisco 100-490 certification test is to complete the official E-learning proposed on the website of the vendor. The Supporting Cisco Routing and Switching Network Devices (RSTECH) v3.0 course is equivalent to 6-7 hours of classroom-based instruction. This training equips the learners with all the necessary skills to perform the onsite support and maintenance of Cisco switches, routers, as well as operating environments. The comprehensive details on the registration and content of this E-learning course can be found on the official webpage.

Career Opportunities

After completing the Cisco 100-490 exam and earning the CCT Routing & Switching certification, the candidates can take up one of the following job roles: an IT Communications Technician, a Communications Network Engineer, a Field Services Technician, a Field Engineer, a Network Engineer, a Network Administrator, a Network Support Technician, a Collaboration Engineer, and so on. The average salary associated with these positions is around $63,000 per annum, although the real remuneration will depend on your experience and the type of company you will apply for.

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