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220-1002 Exam Facts

The CompTIA 220-1002 exam measures the individuals’ knowledge and skills required for the entry-level job roles in the IT field. This test evaluates the applicants’ ability to assemble different components according to the customers’ needs and requirements. Furthermore, it checks their expertise in installing, maintaining, and configuring mobile devices, software, and PCs for the end-users. Moreover, the exam is about proper and safe diagnosing, resolving, and documenting common hardware and software issues. The exam leads to the related certificate, which is CompTIA A+. To get it, the students need to pass CompTIA 220-1002 along with CompTIA 220-1001.

Requirements

The target audience for the CompTIA 220-1002 test includes entry-level IT professionals. The exam does not have formal prerequisites, but the applicants should possess a comprehension of the basics of networking and security forensics. Besides that, they need to have the relevant skills in troubleshooting. Moreover, the specialists should have knowledge of the basics of virtualization, scripting, desktop imaging, and deployment. In addition, CompTIA recommends that the individuals possess a minimum of nine to twelve months of practical experience in the lab or field.

Exam Overview

CompTIA 220-1002 contains 90 performance-based, multiple-choice, and drag-and-drop questions. The duration of the test is 90 minutes, and the applicants need to attain the passing score of 700 (on a scale of 100-900) to ace it. The list of languages includes English, Thai, Spanish, Japanese, Portuguese, and German. Pearson VUE is the official exam provider. To register for the test, the professionals need to pay the fee of $232.

This certification exam consists of 4 topics. Here are the highlights of the domains that are covered in the test:

Operating Systems: The first section concentrates on:

  • Comparing and contrasting the basic types of operating systems as well as their uses
  • Comparing and contrasting the features of different versions of Microsoft Windows
  • Summarizing the general considerations for OS installation and upgrade options
  • Using suitable Microsoft command-line tools in a given situation
  • Using the tools and features of Microsoft OS in a given situation
  • Using Control Panel utilities of Microsoft Windows in a specific situation
  • Summing up the installation of applications and concepts of configuration
  • Configuring networking for Microsoft Windows on a desktop/client
  • Using the features and tools of Mac OS and Linux client/desktop operating systems

Security: This part gives attention to:

  • Summarizing the significance of physical security measures
  • Describing the concepts of logical security
  • Identifying, removing, and avert malware using suitable methods as well as tools in a given situation
  • Comparing and contrasting different wireless security protocols with the authentication options
  • Comparing and contrasting core differences among basic security settings for Microsoft Windows OS
  • Comparing and contrasting threats and vulnerability for social engineering
  • Implementing specific security best practice methodology to secure workstations in a given event
  • Implementing the techniques for securing different mobile devices in a given event
  • Implementing suitable data destruction as well as data disposal techniques in a given situation
  • Configuring security on SOHO wired and wireless networks

Software Troubleshooting: This subject area evaluates the expertise of the test takers in:

  • Troubleshooting problems with Microsoft Windows OS
  • Troubleshooting and solving issues with PC security
  • Utilizing best practice methods to remove malware
  • Troubleshooting mobile operating system as well as application problems
  • Troubleshooting the mobile operating system and application security problems

Operational Procedures: This topic is revolved around:

  • Comparing and contrasting the associated best practices with documentation types
  • Implementing the fundamental change management in best practices in a given situation
  • Implementing common disaster prevention as well as recovery options in a given event
  • Describing the basic safety procedures
  • Describing environmental effects and suitable controls
  • Describing the procedures for addressing illicit content/ privacy, and activity, policy, and licensing concepts
  • Classifying the scripting basics
  • Using the technologies of remote access in a given event

Preparation Options

CompTIA provides the individuals with various study resources. These include instructor-led training, eLearning, study guides, video courses, exam blueprint, virtual labs, and prep options from CompTIA CertMaster. These tools can be found on the official webpage. To begin your preparation path, you may take a look at the exam blueprint. This is a document that comes with an overview of the topics as well as a list of acronyms of the test. It can be used to get acquainted with the exam. Moreover, you may utilize it to determine the subject areas in which you have knowledge gaps. After that, you can think about other preparation materials. For instance, you may check the study guide. This book is designed for self-preparation that gives attention to securing workstations and data, supporting operating systems, troubleshooting workstation security issues, implementing operational procedures, and implementing physical security. Furthermore, it focuses on configuring and troubleshooting network connections as well as maintaining and troubleshooting Microsoft Windows. In addition, the guidebook covers managing users, workstations, and shared resources, installing, configuring, and maintaining operating systems, and supporting and troubleshooting mobile operating systems and applications. At the same time, the professionals can find other resources on various reputable IT training websites. These may be video tutorials, practice tests, exam dumps, and so on. Be sure to choose an option that suits your learning style and goals.

Career Opportunities

As mentioned earlier, those individuals who pass CompTIA 220-1002 and CompTIA 220-1001 will get the associated certificate, which is A+. There are various job roles that can use this certification. These are a Data Support Technician, a System Support Specialist, a Systems Administrator, a Desktop Support Administrator, a Support Technician, a Technical Support Specialist, a Field Service Technician, a Help Desk Technician, a Service Desk Analyst, an Associate Network Engineer, and an End User Computing Technician, among others. According to the PayScale website, the average compensation outlook for the Systems Administrators is $62,000 per annum. At the same time, the median salary for the Support Technicians is $46,000 per year. It should be noted that the actual salary will be affected by various factors. These may include your country of living and place of work as well as your specific skills and responsibilities.

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